Clerical Skills Test

Clerical Skills Test

The Clerical Skills Test comprises six sub-tests designed to measure a candidate's aptitude to do clerical work. This test is ideal for job positions such as clerks, receptionists, secretaries, and other jobs of administrative nature.

Test properties

Type of test: Skills test

Useful for: Predicting job performance in administrative jobs

Estimated time: 30 - 35 minutes

Languages: English

Mode of Administration: Online

What the sub-tests measure

Alphabetic and numerical filing (time limit: 7 minutes)
This test determines a candidate's skill to apply the common rules of filing alphabetically and numerically. This test consists of 20 items.

Attention to detail (time limit: 3 minutes)
Determine how much a candidate is detail-oriented while working under a strict time limit. Every correct answer increases the candidate's score by 1, while every wrong answer decreases it by 1. This forces the candidate to work quickly without sacrificing precision.

Data checking (time limit: 5 minutes)
In this sub-test, the candidate is presented with tables of information that must be checked against each other. Every correct answer increases the candidate's score by 1, while every wrong answer decreases it by 1. This forces the candidate to work fast without sacrificing precision.

Workload / Concentration (time limit: 2 minutes)
In this sub-test, the candidate is required to quickly read and analyze a short and simple sentence and answer a simple question related to the sentence. Every correct answer increases the candidate's score by 1, while every wrong answer decreases it by 1. The candidate has to work quickly and precisely to obtain a good score.

Basic verbal skills (time limit: 10 minutes)
This sub-test includes vocabulary, grammar, and spelling questions, which amount to a total of 30 items. The score of this test indicates how well a candidate can process basic verbal information.

Basic math skills (time limit: 5 minutes)
In this sub-test, the candidate has to solve basic mathematical calculations such as addition, subtraction, multiplication, division, and percentages. The candidate has to solve as many calculations as possible within the time limit. Every correct answer increases the candidate's score by 1, while every wrong answer decreases it by 1.

Detailed Test Report

For every candidate completing the Clerical Skills Test, you will be able to download or print a detailed test report. The results of the candidate are compared to the norm groups to get the percentile population score. If the candidate has a score of 70, he/she scored as well or better than 70 percent of the 2,000 who were part of our 2014 test survey. The candidate receives a percentile population score in all six sub-tests.

Click here to view a sample test report.

Clerical Skills Test Report

Evidence of Validity

An exploratory factor analysis was conducted on a validation study dataset. Results are interpreted through a scree plot below, which indicates that the best factorial structure for the test is that of only one factor. This indicates that the total score of the test is representative of a single factor that represents all sub-tests and is thus indicative of a candidate's overall clerical skills.

Evidence of Reliability

The Clerical Skills Test has an appropriate level of internal consistency reliability, indicated by the following coefficients:

Cronbach's α: 0.60
McDonald's ω: 0.64

Clerical Skills Test Scree Plot

Pricing

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