Q: I have not received the e-mail with login information, what do I do?
A: First please check your spam filter. The server may be delayed at times, so please allow 20 minutes to receive the
e-mail before contacting support.
Q: I have lost my password, what do I do?
A: Your lost password can be retrieved by clicking "Lost password?" at the Member Login menu.
Q: I am unable to see the full software content, some of the content is outside my
A: Please use full-screen view. To activate full-screen view please click 'Full-Screen'
on the left side menu.
Q: I want to change my password, can I do this?
A: Yes, click "Settings" and then click "Change Password".